Our commitment to protecting your data

Welcome to our Privacy Portal.
We created this page to help you navigate through key aspects of our Privacy Program and learn more about your privacy rights.
At Bitsane, we are dedicated to safeguarding your privacy and protecting your data. The security of your personal information is paramount to us and we follow strict internal guidelines, legal requirements and industry best practices to ensure that your data is secure and used only for authorized purposes’s Privacy Principles

Transparency at All Times

Our transparency commitment means that we keep you informed about how your data is used and shared. We update this portal and our privacy notices regularly, ensuring you stay informed about any changes that may affect you. This helps us empower you to make informed decisions about your data and privacy.

Data Minimization & Purpose Limitation

We have implemented strong governance controls on data minimization, which ensure that all products and services offered Bitsane only collect user data with specified purposes. We demonstrate in our Privacy Notice the specific, legitimate business purposes of data collection at Bitsane.

Accountability and Compliance

We take our privacy responsibilities seriously. Our practices are in full compliance with applicable data protection laws and regulations around the globe. We conduct regular audits and continuously improve our processes to ensure we uphold the highest standards of data protection and privacy. Our program has received coveted security and privacy certifications in multiple jurisdictions where we operate.

User’s Rights and Access

We recognize and uphold your fundamental rights concerning your personal data. To help you exercise them, we provide easy-to-use tools and mechanisms in the Bitsane app and through a dedicated webform where you can request our support. For more information on the applicable rights for your jurisdiction, check our Privacy Notice at the link below. If you wish to exercise your rights, kindly read the section “Exercising your Privacy Rights” on this page.

Data Security

We prioritize your privacy and security, implementing robust measures to protect your data from loss, misuse, or unauthorized access, while strictly controlling access internally. Our advanced encryption and stringent protocols, including identity verification, maintain the confidentiality and integrity of your data.

Privacy Design

We have strong processes in place to ensure that privacy and data protection are built into all our products and services. Our dedicated privacy team works closely with developers to incorporate data protection design and default, adhering to global standards and regulations.

How Bitsane uses your data

What is perosonal data?

Personal data is the data that identifies an individual or relates to an identifiable individual. This includes information you provide to us, information which is collected about you automatically, and information we obtain from third parties, such as name, bitsane ID number, location data, email address, or any details that, when combined, could identify someone.

What is personal data

Using your data

Data sharing with third parties

Cookies and other identifiers

Contact our support team

support@bitsane.us.com